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How Should Kennels Handle Feeding and Medication Notes for Boarded Pets?

Getting a pet's food and medication right is a core duty of boarding. Here is how to capture and follow those instructions reliably.

How Should Kennels Handle Feeding and Medication Notes for Boarded Pets?
Photo: Unknown via Openverse

Capture details at booking

Get the feeding schedule, portion, food type, and any medications in writing when the reservation is made, while the owner is thinking clearly and not rushing at drop-off.

Written instructions beat a hurried verbal handoff in the lobby.

Be specific about medication

For any medication, record the name, dose, timing, and how it is given. Vague notes are dangerous. If anything is unclear, ask the owner before the stay begins.

Medication is not the place for guesswork.

Make notes visible at feeding time

Instructions do no good buried in a file. The staff feeding and medicating a pet need those notes in front of them at the moment they act.

A note that reaches the person doing the task is a note that gets followed.

Confirm and log what was done

Noting that a meal or dose was given, and when, keeps the whole team coordinated and reassures the owner their pet was cared for as instructed.

A simple log prevents a double dose or a missed meal on a busy day.

Key takeaways
  • Capture feeding and medication details in writing at booking
  • Record medication name, dose, timing, and method precisely
  • Put notes in front of staff at the moment they feed or medicate
  • Log what was given and when to keep the team coordinated
Julien Jimenez
Written by

Julien Jimenez

Julien Jimenez is an independent software builder based in Paris. He designs, ships, and operates focused SaaS products for small businesses and independent professionals. Read the full author page.

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