How Should Kennels Handle Feeding and Medication Notes for Boarded Pets?
Getting a pet's food and medication right is a core duty of boarding. Here is how to capture and follow those instructions reliably.
Capture the feeding schedule, portion, food type, and any medications in writing at booking, while the owner is thinking clearly. Record each medication's name, dose, timing, and method precisely. Put those notes in front of staff at the moment they feed or medicate, and log what was given and when.
Capture details at booking
Get the feeding schedule, portion, food type, and any medications in writing when the reservation is made, while the owner is thinking clearly and not rushing at drop-off. Related: Which Rules Should a Kennel Follow When an Owner Extends a Stay Mid Reservation?
Written instructions beat a hurried verbal handoff in the lobby.
Keep reading: How Do Boarding Kennels Avoid Double Booking During Busy Holiday Weeks?, What Vaccination Proof Should a Boarding Facility Require Before a Pet's Stay?, Why Do Deposits Reduce No Shows for Pet Boarding Reservations?. See how PetStayr helps you pet boarding reservations and kennel availability.
Be specific about medication
For any medication, record the name, dose, timing, and how it is given. Vague notes are dangerous. If anything is unclear, ask the owner before the stay begins. Related: What Vaccination Proof Should a Boarding Facility Require Before a Pet's Stay?
Medication is not the place for guesswork.
Make notes visible at feeding time
Instructions do no good buried in a file. The staff feeding and medicating a pet need those notes in front of them at the moment they act.
A note that reaches the person doing the task is a note that gets followed.
Confirm and log what was done
Noting that a meal or dose was given, and when, keeps the whole team coordinated and reassures the owner their pet was cared for as instructed. Related: What Makes Pet Owners Trust a Boarding Kennel With Their Dog?
A simple log prevents a double dose or a missed meal on a busy day. Related: How Do Boarding Kennels Avoid Double Booking During Busy Holiday Weeks?
- Capture feeding and medication details in writing at booking
- Record medication name, dose, timing, and method precisely
- Put notes in front of staff at the moment they feed or medicate
- Log what was given and when to keep the team coordinated
Julien Jimenez
Julien Jimenez is an independent software builder based in Paris. He designs, ships, and operates focused SaaS products for small businesses and independent professionals. Read the full author page.
Frequently asked questions
Why capture feeding and medication details at booking rather than drop-off?
At booking the owner is thinking clearly, not rushing in the lobby. Written instructions gathered ahead beat a hurried verbal handoff, and vague notes about medication can be dangerous.
Why log each meal and dose that was given?
A simple log of what was given and when keeps the whole team coordinated and prevents a double dose or a missed meal on a busy day, while reassuring the owner their pet was cared for.
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Manage reservationsMore from the PetStayr blog
How Do Boarding Kennels Avoid Double Booking During Busy Holiday Weeks?
What Vaccination Proof Should a Boarding Facility Require Before a Pet's Stay?
Why Do Deposits Reduce No Shows for Pet Boarding Reservations?
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